This community, managed by an entity of The Franklin Johnston Group, is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 2012.
Information We Collect
Contact information including your name, email address, phone number and current street address if supplied.
Other information collected may include noted preferences, questions, comments, move-in date, and etc.
The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
All computers have the ability to automatically accept or decline cookies. Activating or deactivating the setting in your browser can change how your computer deals with cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
1. To provide you with information requested from us.
2. Continue communicating with you based on your stated needs and to invite you to participate in community events, social media, etc.
3. To notify you about any changes to our website or community, such as improvements or service/product changes, that may affect our service.
4. Solicit feedback from you in the form of surveys.
If you are a resident, we may contact you relating to your lease, your account, service requests or other resident related communications.
Further, we may use your data so that a marketing partner or we can provide you with information.
Please be advised that we do not reveal information about identifiable individuals but we may, on occasion, provide them with aggregate statistical information about our visitors.
Storing Your Personal Data
Data that is provided to us is stored on third party servers. Details relating to any transactions entered into on our site will be encrypted.
The transmission of information via the Internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
Disclosing Your Information
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).
We may also disclose your personal information to third parties:
1. Where we are legally required to disclose your information.
2. To assist fraud protection and minimize credit risk.
Third Party Links
You might find links to third party websites on our website. These websites should have their own privacy policies that you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Access to Information
Should you wish to receive details that we hold about you please contact us using the contact details below.
The Franklin Johnston Group
300 32nd Street, Suite 310 Virginia Beach, VA 23451